Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
At Salvatore, we collect information that you provide directly to us, as well as information we gather automatically when you use our culinary learning platform. This helps us deliver personalized educational experiences and improve our advanced culinary techniques programs.
We also collect information through cookies and similar technologies to enhance your browsing experience and provide relevant culinary content recommendations.
How We Use Your Information
Your information helps us create a better learning environment and provide exceptional culinary education services. We use the data we collect for several important purposes.
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and communicate with you about our culinary programs.
We process your information to deliver course materials, track your educational progress, and provide personalized recommendations for advanced culinary techniques that match your skill level. Additionally, we use your data to send important updates about your enrolled programs, new course offerings, and culinary industry insights.
For administrative purposes, we may use your information to process payments, respond to your inquiries, and ensure the security of our platform. We also analyze aggregated, non-personal data to improve our curriculum and develop new educational content.
Data Sharing and Disclosure
We maintain strict controls over who has access to your personal information. Salvatore does not sell, trade, or rent your personal information to unrelated third parties.
We may share your information with trusted service providers who assist us in operating our platform, such as payment processors, email service providers, and educational technology partners. These companies are bound by confidentiality agreements and are only permitted to use your information to provide services to us.
In certain legal circumstances, we may be required to disclose your information to comply with applicable laws, legal processes, or government requests. We will notify you of such disclosures when legally permissible.
If Salvatore undergoes a business transition such as a merger or acquisition, your information may be transferred as part of that transaction, but we will ensure the new entity continues to honor this privacy policy.
Your Privacy Rights
Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have specific rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account or our records.
Delete Your Data
Request deletion of your personal information, subject to legal and legitimate business requirements.
Withdraw Consent
Withdraw your consent for certain data processing activities, though this may limit some platform features.
To exercise any of these rights, contact our privacy team using the information provided below. We will respond to your request within 30 days and may require verification of your identity before processing.
Data Security Measures
Protecting your personal information is a top priority. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard protocols.
Access Controls
Strict access controls ensure only authorized personnel can access personal information.
Regular Audits
We conduct regular security audits and assessments to identify and address potential vulnerabilities.
Secure Infrastructure
Our platform operates on secure, monitored servers with robust firewall protection and intrusion detection.
While we take extensive precautions to protect your information, no internet-based service can guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.
Educational records are typically maintained for seven years after course completion to provide transcripts and verify credentials. Account information for active users is retained while your account remains open and for up to two years after closure.
When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. You may request early deletion of your information, though some data may need to be retained for legal compliance.
Marketing communications data is retained until you unsubscribe or request removal. Payment information is handled by our payment processors according to their retention policies and industry regulations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. These small files are stored on your device and help us remember your preferences.
Essential cookies are necessary for basic site functionality, including user authentication and security features. Analytics cookies help us understand how visitors interact with our platform, allowing us to improve the user experience and educational content delivery.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We also use web beacons and pixel tags in our email communications to track engagement with our culinary content.
International Data Transfers
While Salvatore is based in Canada, some of our service providers may process your information in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data.
We only work with service providers who maintain adequate privacy protections and comply with applicable international data transfer requirements. Any cross-border data transfers are conducted in accordance with Canadian privacy laws and international standards.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through your registered email address or by posting a prominent notice on our platform.
Minor updates may be posted without individual notification, so we encourage you to review this policy regularly. The effective date at the top of this page indicates when the policy was last revised.
Your continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue using our platform or contact us to discuss your concerns.